Frequently Asked
Questions

Click 'Open Account' on our website, complete the registration form with your personal details, verify your identity (KYC), deposit funds, and you're ready to trade. The entire process takes less than 10 minutes.

The minimum deposit for a Standard account is $100. Pro accounts require $500, ECN accounts require $1,000, and VIP accounts require $10,000. There is no minimum deposit fee — the full amount is credited to your trading account.

Yes, you can open multiple trading accounts under a single client profile. This is useful for testing different strategies, using different account types, or managing separate portfolios. Contact support to add additional accounts.

Yes. Altara Markets offers Swap-Free (Islamic) accounts across all account types. These accounts comply with Sharia law — no overnight interest (swap) charges apply. Simply request a swap-free conversion when registering or contact our support team.

You can trade 200+ instruments including 60+ Forex pairs, 8+ Metals (Gold, Silver, Platinum), 20+ Crypto CFDs (Bitcoin, Ethereum, etc.), and 20+ Indices (S&P 500, NASDAQ, DAX, FTSE, and more) — all from a single account. Please note: Crypto instruments are Contracts for Difference (CFDs) for price speculation and not physical digital assets.

All Altara Markets accounts offer leverage up to 1:100 on major Forex pairs. This applies uniformly to Standard, Pro, ECN, and VIP accounts. Specific instruments such as Crypto and Indices carry lower maximum leverage limits. Leverage settings can be adjusted directly in your client portal.

Standard accounts have spreads starting from 1.0 pip with no commission. ECN accounts offer raw spreads from 0.0 pips with a commission of $3.50 per lot. VIP accounts offer raw spreads from 0.0 pips at $2 per lot commission.

Yes. Altara Markets permits all trading styles including scalping, hedging, automated trading (Expert Advisors/EAs), and algorithmic trading. There are no restrictions on trading strategies.

Card deposits (Visa, Mastercard), e-wallets (Skrill, Neteller), and digital payment methods (Apple Pay, Google Pay) are credited instantly. Cryptocurrency deposits require blockchain confirmations (typically 10–60 minutes). Bank wire transfers take 1-3 business days.

Altara Markets does not charge any deposit fees. Withdrawal fees may apply depending on the payment method. Cryptocurrency withdrawals are subject to network (gas) fees. Bank transfer withdrawals may incur standard banking fees.

Log in to your client portal and navigate to Withdraw. Select your preferred payment method, enter the amount, and submit. Withdrawals are processed within 1 business day. Per standard anti-money laundering (AML) compliance procedures, withdrawals are returned to the original funding source first.

Altara Markets offers MetaTrader 5 (MT5) — the world's most popular and powerful trading platform. MT5 is available for Windows, macOS, Android, iPhone, iPad, and as a browser-based WebTrader. No download is required to use WebTrader.

Yes. You can open a free demo account with virtual funds to practice trading, test strategies, and learn the MT5 platform without risking real money. Demo accounts can be opened from within MT5 or by contacting our support team.

Altara Markets Ltd is registered in Saint Lucia (Registration No. 2026-00505) as an International Business Company. Client funds are kept in segregated bank accounts and protected by strict internal security and AML/KYC procedures.

You will need: (1) A valid government-issued photo ID such as a passport, national ID card, or driver's license; (2) Proof of address less than 3 months old such as a utility bill, bank statement, or official letter. Documents must be clear, unexpired, and fully legible.

Altara Markets does not accept clients from the United States, Canada, Japan, India, United Arab Emirates (UAE), and certain other jurisdictions where offering CFD services is restricted or prohibited. Please refer to our Terms & Conditions or contact support for the full list of restricted jurisdictions.