Privacy Policy

1. Overview

Altara Markets Ltd ('we', 'our', 'the Company') is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our services, website, and trading platforms.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy.

2. Data We Collect

We collect the following categories of personal data:

Identity Data: full name, date of birth, nationality, government-issued ID
Contact Data: email address, telephone number, residential address
Financial Data: bank account details, payment card information, transaction history
Trading Data: trading activity, account balance, open positions, trading history
Technical Data: IP address, browser type, device information, cookies

3. How We Use Your Data

We use your personal data for the following purposes:

To open and manage your trading account
To process deposits, withdrawals, and transactions
To comply with regulatory obligations (KYC, AML)
To provide customer support and respond to inquiries
To send service communications and account notifications
To improve our products, services, and website

4. Data Sharing

We do not sell, trade, or rent your personal information. We may share your data with:

Regulatory authorities and financial intelligence units as required by law
Payment processors and banking partners to facilitate transactions
Technology service providers who support our operations (under confidentiality agreements)

5. Security

We implement appropriate technical and organizational measures to protect your personal data including 256-bit SSL encryption, access controls, and regular security audits. However, no method of internet transmission is 100% secure.

6. Your Rights

You have the right to: access your personal data; request correction of inaccurate data; request deletion of your data; object to or restrict processing; and request data portability. To exercise these rights, contact us at info@altaramarkets.com.

7. Contact

For privacy-related inquiries, please contact our Data Protection Officer at: info@altaramarkets.com. Altara Markets Ltd, Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia.